Privacy Policy Overview

How we collect, use, and protect your data

Introduction and Commitment

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details in line with Australian law.

By using our site and services, you agree to this privacy policy. We may update it from time to time to reflect changes in our practices or legal requirements.

Personal Data We Collect

We collect information you provide directly, and some details automatically through your use of the website.

Information You Provide Directly

  • Name and contact information entered in enquiry forms
  • Details you share when booking consultations or communicating with us
  • Preferences and feedback provided via the website
  • Subscription and payment details as needed
  • Other information you choose to submit

Information Collected Automatically

  • Device and browser type for security and optimisation
  • Usage data, such as pages visited and actions taken
  • IP address and session information for security
  • Cookies and similar technologies for functionality
  • Log files for troubleshooting and analytics

How We Use Your Information

Personal information is used to deliver our service, communicate with you, and meet compliance obligations.

  • Provide and maintain our subscription service
  • Respond to your enquiries and requests
  • Process payments and manage your account
  • Improve website usability and security
  • Comply with legal and regulatory requirements
  • Send important updates or policy changes
  • Collect feedback to improve our service

Our promise: We will never sell your personal information and only share it for service delivery and compliance.

How We Share Data

We may share data with service providers or regulatory authorities as required for operations and compliance. We do not sell your information to third parties.

Service Providers

Third-party providers help us manage payments, communications, and IT systems securely and in line with our policies.

Legal Obligations

We may disclose information as required by law or regulation.

Anonymous Statistics

Aggregate, non-identifiable data may be used for analysis and service improvement.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal data. Contact us to exercise your rights under Australian privacy law.

  • Request a copy of your information held by us.
  • Ask us to correct inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Ask for your data in a portable format.
  • Object to certain types of data processing.
  • Request limits on how we process your information.

Contact us if you wish to exercise your privacy rights or have questions about your data.

How We Protect Your Data

We use secure technologies, regular reviews, and staff training to safeguard your information.

Technical Security Measures

  • Encryption for data in transit and storage
  • Access controls and authentication protocols
  • Regular security audits and software updates
  • Secure payment processing systems

Organisational Security

  • Staff training on privacy and compliance
  • Strict data access procedures
  • Confidentiality agreements for all staff
  • Incident response planning and reviews

How Long We Keep Your Data

We retain information only as long as needed to deliver our service, meet legal obligations, and resolve disputes.

  • Kept for the duration of your subscription.
  • Retained for service improvement and analytics.
  • Stored as required for ongoing support.
  • Maintained for financial records and compliance.
  • Held for the period you opt in to receive updates.

You may request deletion of your data when your subscription ends.

International Data Transfers

Data may be processed or stored in other countries with adequate safeguards in place.

  • Secure transfer protocols
  • Provider compliance with privacy law
  • Data minimisation practices
  • Contractual safeguards for third parties

Cookies and Similar Technologies

We use cookies to support secure, personalised site experiences and service delivery.

Types of Cookies

  • Enable secure login and navigation features.
  • Help us monitor and improve site performance.
  • Remember your settings and preferences.
  • Support features like scheduling and communication.

You can manage cookie preferences via your browser.

Policy Updates and Changes

We may update this policy to reflect legal and service changes. Please review it periodically for updates.

  • Website banner notifications
  • Email updates for major changes
  • Policy version tracking
  • Contact us for questions

Your continued use of our service means you accept policy updates.

Contact for Privacy

Reach out if you have questions about this policy or your data rights.

arevovoria

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61270752573

Email: content@arevovoria.com

Last updated 27 August 2025

Effective from 27 August 2025